underpromise and overdeliver

Workers should aim to exceed a customer's expectations, in order to achieve customer satisfaction. I want all of our customer service representatives to underpromise and overdeliver, so that all experiences with our company are positive ones. The boss urges us to underpromise and overdeliver, but I think our clients are perfectly happy when we do just what we promised.

Common Names:

Name	Pronounced	Usage
Arleen	ahr-LEEN	English
Jasmina	-	Croatian, Serbian, Slovene, Macedonian
Kasimira	kah-zee-MEE-rah	German (Archaic)
Severino	se-ve-REE-no (Italian, Spanish)	Italian, Spanish, Portuguese
Keren	-	Hebrew
Sigrun	-	Swedish, Norwegian, Danish